![]() ![]() "Programs and Features" shows the "Wacom Tablet" v6.3.7-6, the "Web Tablet FB Plugin 64 bit" v2.1.0.3 and also the 32-bit plugin. The Win7 64-bit computer works except for the tablet. ![]() I can manually recreate the values in the key if I can just delete/re-add it. To get you up and running, we offer you free valuable software, as well as installation videos, webinars, blogs and software tutorials. I wasn't thinking while waiting for Wacom's response and let any Restore Point slip off the end. Thank you for your recent purchase of an Intuos Pro Pen & Touch professional creative tablet and welcome to the Wacom family. Search by product name or model number to get started. If I try to delete the key I get "Error Deleting Key": "Cannot delete npWacomTabletPlugin.dll: Error while deleting key." I tried Sysinternals' RegDelNull. Get drivers, manuals, warranty and other information for your product. Make sure the the correct path is given". Details: The system cannot find the file specified." If I try to look at the permissions for the key I get "The requested security information is either unavailable or can't be displayed." If I try to export the key I get "Export Registry File": "The selected branch does not exist. With proven excellence and longevity, Wacom pen tablets have long been recognized by creative professionals as the benchmark in quality. An error is preventing this key from being opened. Designed with the input of our customers, Wacom Intuos Pro is built from premium materials and has been rigorously tested to meet professionals needs. customers will need to click 'Install' on two different Windows Security messages for the Wacom driver to work with Windows 7. If I go to the key I get an "Error Opening Key": "npWacomTabletPlugin.dll cannot be opened. Intuos Pro: PTH-451, 651, 851: Wacom Intuos: CTL-4100, 4100WL, 6100, 6100WL: Cintiq 13HD: DTK and DTH-1300: Cintiq 22HD: DTK and DTH-2200: Cintiq 24HD. Wacom can't/won't help and I can't get beyond first level support.Īll this left me with a screwed up registry entry key "HKEY_CLASSES_ROOT\Wow6432 Node\AppID \npWacomTa bletPlugin. I forced a power-off per Wacom's direction. The uninstall process hung the computer for over an hour. Or, you can restart the Cintiq Pro.I prepared to upgrade the Wacom Intuos Pro tablet by uninstalling the existing driver per Wacom's support. Alternatively, you can disconnect the Cintiq Pro from the computer and then reconnect. Select the Cintiq Pro from the drop-down list. What you can do about it while we fix it: There is a Monitor drop-down menu in the Wacom Tablet Properties Calibration tab. Settings view is smaller on high resolution displays.Īfter using Tablet Mode, when you switch back to Display Mode, the pen does not correctly map back onto the Cintiq Pro, but continues to map to the display screen(s). Enter "multidigimon -touch" without quotes and then follow the on-screen Windows prompts to help it map touch inputs to the correct displays. What you can do about it while we fix it: Press Windows + R to open the Windows Run. Touch will sometimes map to the incorrect display when using the Cintiq Pro 27 with two or more displays. What you can do about it while we fix it: Use Display toggle to return to the correct mapping. This behavior includes unexpectedly powering off, needing to be reconnected by the second user, or rapid clicking when the pen touches the surface of the tablet. There is a mapping issue present in certain video applications. Intuos Pro PTH-660 & PTH-860: When two users are logged in, a Wacom Intuos Pro connected via bluetooth may have undesirable behavior.
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